Top-Rated CHP Dispatcher Test Prep[2024]: Free Practice Tests, Study Guides & Exam Prep
- Practice Test
- Sample Questions
- Curriculum
- FAQs
- Reviews
The California Highway Patrol (CHP) is a vital part of the state’s emergency response system. They rely on highly trained professionals to coordinate emergency responses and ensure public safety. In 2024, the CHP will continue evolving to meet California’s growing population and infrastructure demands.
As the first point of contact for emergency responders, 911 dispatchers ensure timely and effective emergency responses. They handle thousands of calls daily, requiring exceptional communication, situational awareness, and technical skills. Becoming a CHP emergency dispatcher is a challenging yet rewarding career path.
That’s where our Prep Course comes in. Designed to prepare you for the challenges of becoming a CHP dispatcher, we cover essential topics and provide a realistic simulation of the actual CHP dispatcher written exam. You’ll also get access to bonus lessons that cover interview questions and tips to help you clear the remaining rounds after the written test.
Take a Free CHP Dispatcher Practice Test Now!
10 Questions - 8 Minutes
About the CHP Emergency Dispatcher Test
For CHP 911 operator hiring, the CritiCall test is used – the most popular emergency dispatcher test. It’s designed to test almost every skill needed for the role. This exam identifies candidates with the aptitude to handle the complex, high-pressure environment of emergency dispatch centers.
The test covers essential skills like multitasking, short-term and long-term memory recall, prioritization, and call summarization—everything a dispatcher deals with daily. It also evaluates decision-making by presenting simulated emergencies while you’re in the middle of other important tasks, requiring you to decide whether to complete the current task, attend to the emergency, or manage both under strict time constraints.
Questions can be in any form like multiple-choice or data entry. There’s even a topic on vocalization where you record your answers. In short, this exam thoroughly tests your abilities, and yes, it’s not easy.
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CHP Dispatcher Test Sample Questions
These are some of the samples questions from our CHP Dispatcher Mastery Course, showcasing how certain sections will be presented to you in the exam.
Decision Making
- A:
- B:
- C:
- D:
Data Entry
Call Summarization
In which direction must the intruders head to escape into Elmwood alley?
- A:
To the front of the gallery heading into the alley
- B:
To the left of the gallery crossing the cabana.
- C:
To the front of the gallery and across the street
- D:
To the back of the gallery into the alley
Map Reading
You are currently in the Internet/Newspaper room on the 1st floor. You need to deliver a package to the Banquet Kitchen on the 2nd floor. However, you must first pick up a document from the Executive Office and then pass by the Restaurant before reaching your destination. Which of the following sequences of rooms or areas will you pass through to complete your task efficiently?
- A:
Internet/Newspaper -> Café -> Restaurant -> Lobby (1st Floor) -> Executive Office -> Stairs -> Lobby (2nd Floor) -> Conference Room 4 -> Conference Room 3 -> Ballroom B -> Banquet Kitchen
- B:
Internet/Newspaper -> Café -> Restaurant -> Executive Office -> Stairs -> Lobby (2nd Floor) -> Ballroom A -> Conference Room 6 -> Banquet Kitchen
- C:
Internet/Newspaper -> Lobby (1st Floor) -> Executive Office -> Restaurant -> Stairs -> Lobby (2nd Floor) -> Conference Room 1 -> Conference Room 2 -> Ballroom A -> Banquet Kitchen
- D:
Internet/Newspaper -> Lobby (1st Floor) -> Executive Office -> Restaurant -> Stairs -> Lobby (2nd Floor) -> Ballroom B -> Banquet Kitchen
Why Choose Our Prep Course?
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Real Test Simulations: Our Data Entry & Multitasking Quizzes are made with custom functionality to mimic the original test environment, which is not available anywhere else.
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Biggest Practice Quiz Bank: 50+ Quizzes for you to practice & improve your performance on the test.
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Dedicated Study Guide for Each Section: 13 Study Guides for each major component of the CHP Dispatcher Exam
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Bonus Modules: In order to assist you with the process, we have added additional modules such as psych eval, medical check up, background screening, etc. These will help you navigate the hiring process better.
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Learn at Your Own Pace: We have practice quizzes on our course with multiple difficulty levels so you can learn from the basics & practice your way to the test level & even beyond in some cases.
Our CHP Dispatcher Mastery Modules
- Introduction to CHP Dispatcher2 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Reading Comprehension - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Spelling - CHP7 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Sentence Clarity - CHP5 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Data Entry - CHP11 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Data Entry - Written Guide
- Plain Typing Practice Questions
- ID Practice Question – Easy
- ID Practice Question – Moderate
- ID Practice Question – Hard
- Table Practice Questions – Easy
- Table Practice Questions – Moderate
- Table Practice Questions – Hard
- Audio Practice Questions – Easy
- Audio Practice Questions – Moderate
- Audio Practice Questions – Hard
- Cross Referencing - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Character Comparison - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Prioritization - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Frequency of Information / Probability Determination - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Oral Comprehension / Call Summarization - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Multi Tasking & Advance Decision Making - CHP7 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- CHP - Decision Making & Multi-Tasking - Written Guide
- CHP - Multi-Tasking Practice Questions - Easy
- CHP - Multi-Tasking Practice Questions - Moderate
- CHP - Multi-Tasking Practice Questions - Hard
- Decision Making Practice Questions – Easy
- Decision Making Practice Questions – Moderate
- Decision Making Practice Questions – Hard
- Memory Recall (Long & Short Term) - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Map Reading & Geographic Directions - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Numerical Ability - CHP4 StepsBuy this Course: Get full access to all lessons, practice tests and guides.
- Vocalizing Summary - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
- Bonus - Medical Exam - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
- Bonus - Psychological Examination - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
- Bonus - Polygraph Test - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
- Bonus - Background Screening - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
- Bonus - Interview Prep - CHP1 StepBuy this Course: Get full access to all lessons, practice tests and guides.
FAQs
The CHP Dispatcher Exam typically takes about 2.5 to 3 hours to complete. The exam is divided into several sections, each with its own time limit, ranging from 5 to 15 minutes per section. These sections assess various skills critical for dispatchers, including verbal ability, reasoning, memory, and perceptual abilities
Yes, there is a passing score for the CHP Dispatcher Exam. The exam is graded on a standardized scoring system, often using a T-score, where 50 is the average. Candidates typically need to achieve a T-score of 50 or above to pass. However, some agencies may set their own higher benchmarks depending on their requirements. Scoring well above the average can increase your chances of advancing in the hiring process
Yes, there are conditions to take the CHP Dispatcher Exam. Candidates must meet certain basic requirements, such as being at least 18 years old, having a high school diploma or equivalent, and possessing U.S. citizenship or legal authorization to work in the United States. Additionally, applicants must pass a background check and may need to meet specific typing speed requirements set by the agency
You can generally expect to receive your results for the CHP Dispatcher Exam within 30 days of taking the test. The exact timing can vary depending on the agency, but the results are typically processed and sent out within this timeframe. Some agencies might provide results sooner, especially if the exam was administered electronically.
After passing the CHP Dispatcher Exam, the next step is a thorough background check. This process involves reviewing your criminal history, verifying past employment, and contacting personal references to ensure you meet the agency’s standards. If you pass the background check, you will then move on to a medical evaluation and psychological assessment. These steps are crucial to determine your suitability for the role. Completing these phases successfully brings you closer to receiving a job offer.
Typing speed is crucial for the CHP Dispatcher Exam because it directly affects your ability to handle the tasks for the role. The exam includes a typing test where you must meet a minimum speed requirement, typically around 35 words per minute (WPM), with a high level of accuracy. This is important because dispatchers have to quickly and accurately enter data during emergencies. Failing to meet the typing speed requirement can impact your overall score and your chances of moving forward in the hiring process.
After passing the CHP Dispatcher Exam, the background check process involves a thorough review of your personal and professional history. This includes a criminal background check, verification of your employment history, and contacting references. The background check may also involve reviewing your driving record, credit history, and any previous interactions with law enforcement. Additionally, you may be required to undergo a polygraph test to verify the accuracy of the information you provided. This process is crucial to ensure that candidates meet the high standards required for the role of a CHP dispatcher.
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Created by: Maureen Laneski
Dispatcher and CritiCall Trainer
260 students, 4.4, 110 Reviews
Maureen Laneski is an experienced public safety communications expert, dispatcher, and trainer with 18 years of dispatch experience and a master’s degree in teaching. She was her department’s first certified communications training officer and has trained numerous dispatchers over 10 years. Maureen started as a part-time dispatcher while pursuing her college education and competed against 800 other applicants for a full-time position, which she secured despite a lack of guidance and preparation. Maureen’s experience fueled her passion for assisting others in the dispatch field, and she now contributes to Prepterminal’s CritiCall Rapid Prep by creating comprehensive preparation materials for future dispatchers.
Any questions about the course? Contact Maureen at [email protected]